Frequently Asked Questions About Online Counseling Program

Frequently Asked Questions

Who are PerSoN Care counselors?

PerSoN Care counselors are experienced and vetted. As we believe mental health issues and behavioral changes are complex, we offer close collaboration between you and your counselor. Also, not everyone needs expensive counseling with a therapist, and an experienced health coach can help you as much if not more. Hence, at PerSoN Care, you can access two levels of counseling depending on your needs.

Counseling with Therapist: Therapists at PerSoN Care are licensed, trained, experienced, and accredited psychologists (Ph.D. / PsyD), licensed marriage and family therapists (LMFT), licensed clinical social workers (LCSW / LMSW), or licensed professional counselors (LPC). Along with a Master’s Degree or a Doctorate Degree in their field, they are qualified and certified by their state's professional board after completing the necessary education, exams, training, and practice. While their experience, expertise, and background vary, they have a minimum of 3 years and 1,000 hours of hands-on experience.

Counseling with Health/Lifestyle coaching:Our health coaches at the PerSoN Care platform are experts in stress management, human behavior, motivation, nutrition, and physical fitness. They have certification from credible institutions such as the National Society of Health Coaches and Health Coach Institute, American Council on Exercise. Under this category, you also have access to trained, experienced, and accredited psychologists (Ph.D. / PsyD), marriage and family therapists, social workers with a minimum of 3 years of counseling experience.

Do I need to use PerSoN Care Virtual System?

Yes. As per research, counseling outcomes are better if you monitor and document your counseling goals daily while having open and continuous communication with your counselor. PerSoN Care virtual system is developed in consultation with seven scientists and industry leaders. The current features and health modules are designed to support counseling goals and help with coexisting conditions that may interfere with your plans. Your counselor can see your activities on your selected health modules and provide real-time feedback as needed. Learn more about the PerSoN Care Virtual system here. You can help us improve PerSoN Care’s virtual system features by sharing your ideas, suggestions, and feedback. Connect with us at

Do I need to pay extra for accessing PerSoN Care Virtual System?

No. Your monthly membership includes access to all the features in PerSoN Care Virtual System.

What is the difference between PerSoN Community and Your Private Wall?

At PerSoN Care, we believe that healing is a collective and not an individual process. Furthermore, it has been proven that it is easier to overcome any life obstacle with social support. That is why we are pioneers in creating integrated community support and private support inside your PerSoN Care app.
Your Private Wall is a space in your app where you can invite those who you like to be part of your counseling journey to join your private wall and communicate with them there privately. Please note, your counselor can see all your communication on your wall.
PerSoN Community is where you can communicate anonymously with other clients, share your experience, or ask questions. Licensed counselors always moderate this. So, you feel comfortable asking questions and getting answers from a licensed counselor. You can access the PerSoN Community from your PerSoN Care app.

How fast can I connect with a PerSoN Care counselor? How does it work?

It’s easy in five quick and straightforward steps:

  1. Create an account on PerSoN.Care
  2. Select your engagement type. Do you need a Therapist or Health Coach?
  3. Browse through our vetted counselors and select your counselor.
  4. Process your membership
  5. Download the PerSoN Care app from the Apple store to connect with your counselor. Use the different features in your app, be an active participant in your counseling journey.If you are not happy with your counselor, easily switch counselors anytime until you find the right fit.

How much does it cost?

The cost of counseling through PerSoN Care ranges between $37.5 and $90 per week (billed every four weeks), and it is based on what type of counseling you select. You can cancel your membership at any time, for any reason.